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The UK’s largest provider of broadband, home phone and television services now offers mobile telephony in addition to its core services, making it a so-called “quad-play” provider.

BT’s mobile phone service is based on the EE network. This enables BT to offer the UK’s fastest and most extensive 4G, alongside its Infinity ADSL and fiber broadband products.


After leaving the mobile phone market in 2002, BT re-entered the industry in 2015 after partnering with EE to launch a 4G service.

In 2016, BT solidified its relationship with EE by finalizing the buyout of the company in a deal worth £ 12.5 billion.

The other major milestone for BT in recent history was the launch of its Infinity fiber broadband service in 2010, which offers widely available connection speeds of up to 76 Mbps and significantly faster service in some areas. urban.

Customer service

BT’s customer service for mobile phone customers is open Monday to Sunday from 7:00 a.m. to 10:00 p.m. and can call for free from a landline.

From a landline, call 0800 800 150.

Or dial 150 from your BT Mobile or 033 0123 4150 from a mobile phone on another network.


BT’s 4G prices start at £ 5 per month for existing broadband and TV subscribers and £ 10 for customers who don’t take their broadband from BT.

The BT 4G tariff with the most generous usage (20MB per month) is priced at £ 20 per month. Non-BT customers pay £ 25 per month.


Since BT uses EE’s extensive 4G network, its coverage covers 85% of the UK population. EE infrastructure is also the basis of BT’s 3G service.

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